Room Air Conditioner & Room Heat Pump Rebates Rebate
Now Accepting Applications
Equipment Requirements & Rebate Amounts
Northern Rural Energy Network (NREN) rebates are available for PG&E customers within the following service territory: Alpine, Amador, Butte, Calaveras, El Dorado, Humboldt, Lake, Lassen, Mariposa, Mendocino, Nevada, Placer, Plumas, Sierra, Sutter, Tuolumne, and Yuba counties.
Rebates are awarded on a first-come, first-serve basis. Rebate offerings are dependent on available funding and may change at any time. Please check rebate requirements below before purchasing.
Used, refurbished, or rebuilt equipment is NOT eligible for rebates. Installations in new construction or home additions that add >30% square footage to the home are NOT eligible for rebates.
If you are having difficulties determining whether a unit meets rebate eligibility requirements, please contact your local NREN support team listed below.
Equipment |
Louvered Sides?* | Cooling Capacity (Btu/hr) |
Minimum CEER** |
Equipment Criteria |
Replaced Fuel Type | Standard Rebate Amount | Enhanced Rebate Amount |
| Room Air Conditioner | Yes | < 6,000 | 14.4 | Must be ENERGY STAR certified and meet the minimum CEER for the equipment type, and cooling capacity Can be a window-mounted, through-the-wall, or console unit NOT ELIGIBLE: Packaged terminal air conditioners (PTACs), portable air conditioners, room air conditioner models with electric resistance heat as the primary heat source, and dehumidifiers | Electric/No Existing Equipment | $100 | $100 |
| 6,000 – 7,999 | 15.1 | ||||||
| 8,000 – 19,999 | 17.6 | ||||||
| 20,000 – 27,999 | 15.2 | ||||||
| ≥ 28,000 | 14.5 | ||||||
| No | <8,000 | 14.1 | |||||
| 8,000 – 10,999 | 15.5 | ||||||
| 11,000 – 13,999 | 15.3 | ||||||
| 14,000 – 19,999 | 15.1 | ||||||
| ≥ 20,000 | 15.2 | ||||||
| Room Air Conditioner: Casement – Only | Either | Any | 15.3 | ||||
| Room Air Conditioner: Casement – Slider | Either | Any | 16.8 | ||||
| Room Heat Pump | Yes | < 20,000 | 15.1 | Must be ENERGY STAR certified and meet the minimum CEER for the equipment type, and cooling capacity Can be a window-mounted, through-the-wall, or console unit NOT ELIGIBLE: Packaged terminal air conditioners (PTACs), portable heat pumps, room heat pump models with electric resistance heat as the primary heat source, and dehumidifiers | Electric/No Existing Equipment | $100 | $100 |
*Louvered Sides refers to the accordion-style side panels that can be adjusted to enable window-mounted units to fit into various window sizes without requiring custom carpentry.
**The Combined Energy Efficiency Ratio (CEER) can be found by looking up the unit’s make and model number at: https://www.energystar.gov/productfinder/product/certified-room-air-conditioners/results
What You Need to Apply
To receive a rebate, a complete application package must be submitted within 90 days of equipment installation. NREN defines the installation date as the date when the equipment is installed and working correctly or the permit closure date. Equipment must be fully installed and operational before you apply for rebates.
Utility Bill Information
Make sure to have the following information ready. This information can be found on your most recent PG&E, Pioneer Community Energy, Redwood Coast Energy Authority, or Sonoma Clean Power electricity bill.
- Account holder’s name
- Service Agreement ID (SAID) number – typically found on pages 3 or 5
Installation Requirements
A photo or scanned image of your invoice or receipt that includes the following:
- Manufacturer
- Model number
- Number of units
- Installation date
- Vendor or contractor
- Total installation cost
Enhanced Rebate Applicants
Enhanced rebates are available for PG&E customers in NREN service territory who meet the following criteria:
Click here to view Enhanced Rebate Requirements
- Enhanced rebate applicants must reside at the same address as the equipment installation site.
- Installation sites located in Lake County automatically qualify for enhanced rebates. No additional documentation is required.
- Applicants pursuing an enhanced rebate must provide proof of participation in one of the income-qualified programs detailed below. Documents must be current, dated within the past 12 months, and must reflect the same building address as the equipment installation site. Enhanced rebate applicants must reside at the same address as the equipment installation site.
- California Alternate Rates for Energy (CARE)
- Family Electric Rate Assistance (FERA)
- Low Income Home Energy Assistance Program (LIHEAP)
- Women, Infants, and Children (WIC)
- CalFresh/SNAP (Food Stamps)
- CalWORKs (TANF) or Tribal TANF
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Medi-Cal for Families (Healthy Families A & B)
- National School Lunch Program (NSLP)
- Bureau of Indian Affairs General Assistance
- Medicaid/Medi-Cal
- Weatherization Assistance Program (WAP)
Your Location
The installation site is located within the following counties: Alpine, Amador, Butte, Calaveras, El Dorado, Humboldt, Lake, Lassen, Mariposa, Mendocino, Nevada, Placer, Plumas, Sierra, Sutter, Tuolumne, and Yuba
Are you a PG&E Customer?
The electric account serving the Installation Site Address must have active service through PG&E, and/or Pioneer Community Energy, Sonoma Clean Power (SCP), and/or Redwood Coast Energy Authority (RCEA) and includes the Public Purpose Programs charge on the bill.
Terms & Conditions
Any equipment installed must adhere to the Terms & Conditions. Applicants must meet and agree to the Terms & Conditions.
Eligibility Requirements
Make sure to verify your eligibility if you are pursuing an enhanced rebate.
Ready to Apply?
Complete your rebate application below. Approved rebate application payments will be issued by a third-party processor. Payment information will be sent to the contact email on the application. Applicant must choose a payment method within 30 days, or a payment method will be automatically assigned to a virtual credit card.
In the event the Applicant does not provide a contact email, a mailer will be sent to the mailing address listed on the application with a QR code to redeem your payment. You may also ask your NREN representative to request on your behalf that the rebate payment be made by check and sent to the Account Name and to the address on the PG&E account.
Payments will be issued within 90 days following the receipt of a complete application package.
Mail-in rebate applications are available upon request.
Please contact your local NREN representative for assistance completing the application.
County | Contact | Phone | |
Mendocino | Mendocino Council of Governments | 707-397-2099 | |
Humboldt | Redwood Coast Energy Authority | 707-269-1700 | |
Lake | Lake Area Planning Council | 707-234-3314 | |
Alpine, Amador, Butte, Calaveras, El Dorado, Lassen, Mariposa, Nevada, Placer, Plumas, Sierra, Sutter, Tuolumne, and Yuba | Sierra Business Council | 530-214-3796 |
.
Rebate Application
FAQ
Do I need to be the electric and/or gas account holder to apply for a rebate?
Only the residential electric account holder of the address where the equipment was installed OR the purchaser of the equipment may apply for NREN rebates. See the NREN Rebate Program Terms and Conditions for details.
Do I need to submit a PG&E gas bill?
Natural gas SAID number is required if you are replacing natural gas-powered equipment with electric equipment
Is it required for a contractor to make equipment installations?
No, as long as all equipment requirements are met
Are installations in new construction or home additions eligible?
Installations in newly constructed buildings are NOT eligible for NREN rebates. Installations in home additions/alterations that add >30% square footage to the home are NOT eligible for NREN rebates. Please see the California Energy-Smart Homes Program for information on rebates that are available for new construction and additions/alterations.
How long do I have to apply for a rebate?
Rebate applications must be submitted within 90 days of installation of your new appliance.
What is required when replacing a natural gas-powered appliance with an electric appliance?
To be eligible for rebates that require a Replaced Unit Fuel of “Natural Gas”, you must have an active natural gas account with Pacific Gas and Electric Company (PG&E), and you must be replacing existing equipment that used natural gas. Propane, kerosene, fuel oil, or any other fuel not provided by PG&E is not considered natural gas.
Additionally, you must show proof of replacement including:
- Invoice or work order indicating capping a gas line
- Invoice or work order indicating disposal of old equipment
Do I need a building permit?
Installations of heat pumps for space heating & cooling systems require permitting through your local jurisdiction.
Is refurbished or used equipment eligible?
No. Eligible equipment must be newly purchased.
How can I receive my rebate payment if I don’t have an email address?
If you don’t have an email address, please contact your local NREN representative to
request that your rebate be mailed to you by check.
What payment options are available for redeeming my rebate?
The following payment options are available for redeeming your rebate payment:
- Venmo
- PayPal
- Check
- Virtual Visa Prepaid Card
- Visa Prepaid Card (physical card)
Additional information about each payment type will be available when you receive your
rebate payment email
What information do I need to submit to apply for the enhanced rebates
Customers who are eligible for the enhanced rebates must meet the following requirements:
- Reside in Lake County
- OR provide proof of participation in other income-qualified assistance programs within the last 12 months:
- California Alternate Rates for Energy (CARE)
- Family Electric Rate Assistance (FERA)
- Low Income Home Energy Assistance Program (LIHEAP)
- Women, Infants, and Children (WIC)
- CalFresh/SNAP (Food Stamps)
- CalWORKs (TANF) or Tribal TANF
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Medi-Cal for Families (Healthy Families A & B)
- National School Lunch Program (NSLP)
- Bureau of Indian Affairs General Assistance
- Medicaid/Medi-Cal
- Weatherization Assistance Program (WAP)
Where can I find more information about rebate payments?
For additional FAQs – including how to claim your payment, available payment options,
and troubleshooting – please visit the Choice Digital FAQ at Redwood Coast Energy
Payment Hub.
What email address will my rebate payment be sent from?
Rebate payment emails will be sent from Northern Rural Energy Network nrenrebates@choicedigitalpaymenthub.com with the subject line “Choose how you want
to receive your rebate”.
Payments will be issued within 90 days following the receipt of a complete application package. If you do not see the email in your inbox, please check your spam or promotions folder.